Yes, we only offer online (telehealth) therapy sessions. This is done through a private, safe, and secure online platform, which is HIPAA-compliant. In addition, therapists ensure they are in a private and confidential location to provide you with privacy. Therapists cannot guarantee confidentiality from your location and it will be up to you to ensure you are in a private location.
Exceptions to confidentiality:
Online (telehealth) therapy is shown to be as effective as face-to-face counseling sessions (https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5723163/ ). Here are a few other advantages:
While online therapy does have its advantages, there are some disadvantages such as:
How long you continue in therapy depends on a lot of different factors.
We generally like to start with weekly sessions to give you time to become comfortable with the therapist and begin processing through your issues. The frequency of sessions are often reduced to biweekly, then monthly once you begin seeing progress.
Yes, we do accept insurance through a 3rd party biller (You will be contacted by them directly to set up an account to provide your insurance and payment information).
If you are interested in using your insurance benefits, schedule a free online consultation to ensure we are a good fit.
Commercial insurance only...unfortunately, we cannot take any state-sponsored insurance, Medicaid, or Medicare at this time.
What insurance providers will be accepted?
Oxford Health Plans
UHC Student Resources
If we do not accept your insurance provider, you may still be able to use out of network benefits to get reimbursed for any out-of-pocket costs.
With this option: You pay the therapist for the scheduled sessions, and monthly we provide you with a receipt called a superbill, which you can then submit to your insurance company. If you have mental health benefits and do not have a deductible, the insurance company will send a check to you directly for reimbursement once the claim is accepted. Please be aware that we do not have any control over your insurance company, whether they accept or decline your claim, nor the reimbursement amount.
Using in-network or out-of-network benefits may require a diagnosis by your insurance company. They have the right to decide your diagnosis is not covered. In addition, your insurance company may not reimburse for telehealth sessions. Please check your policy coverage with your insurance company prior to seeking reimbursement.
NOTE: Superbills are provided upon request only.
Another payment option: Use a Health Saving Account (HSA) or Flexible Spending Account (FSA), which allows you to use pre-taxed money.
Please be aware that a debit/credit card is required to be on file to schedule a session and payment is due at the time of service.
It is important to be proactive and contact your insurance company prior to seeking counseling so you understand what is or is not covered, as well as what your out of pocket costs will be so there will not be any surprises.
What questions should I ask my insurance company about my mental health benefits?
Your insurance company may need a billing code when you call.
In most instances this is 90791 for the initial intake session with a 95 modifier and continuing sessions are either 90834 or 90837 with a 95 modifier.
90834 is used for individual therapy sessions that are 45-52 minutes in duration and the 95 modifier indicates the session was a telehealth session. If your session exceeds 52 minutes, a code of 90837 will be used with the same modifier.
Not everyone wants to or can use their insurance for mental health counseling sessions. There are many reasons for this:
The solution for many is to waive their use of their insurance benefits for mental health care and pay for sessions privately. Please note: For informational purposes only. Your decision to use or to not use insurance is a personal decision. Only you can decide which is best for you based on your own needs and experiences.
Yes, we currently have limited openings for a reduced fee option through Open Path Collective. This option is available to those who have signed up with Open Path and are unable to afford current market rates for therapy sessions or for those who do not have insurance which allows for you to submit a superbill for reimbursement of therapy services.
How it works:
Our reduced fee option is $60 per session. We ask that you inform the therapist if your situation changes and can pay the full counseling session fee, either due to higher income/budget availability or if you obtain insurance which will reimburse you for some or all of the costs. This opens up a spot for someone else with us through Open Path who would otherwise not have that available to them.
Yes! You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
If you have any other questions not answered here, please send us a message with your question(s).
Copyright © 2022 A Mindful Walk Counseling - All Rights Reserved.
A Mindful Walk Counseling, LLC provides online therapy to adults to overcome anxiety symptoms, identity, and life adjustment challenges in order to lead a fulfilling, confident life.
Our mission is to give everyone a safe and inclusive place to receive the mental health support needed.
A Mindful Walk Counseling, LLC
Serving adults in Florida.
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